Why do you need to refresh your browser and clear your cache?

We get this question A LOT when developing websites for our clients. Especially when there are lots of revisions throughout the process. The reason you need to refresh your browser and/or clear your browser’s cache is because every time you visit a website, the content is being stored on your computer. If you’re not seeing changes that have been made to your site, there’s a pretty good chance that you’re viewing the older stored version of the site – not the site as it actually exists online. When in doubt, if you’re not seeing changes that have been made, the first troubleshoot you should try is to refresh your browser and clear your cache.

For more info on how to clear your cache, check out this easy to understand article by Leo Noteboom: “What’s a browser cache, how do I “clear” it, and why would I want to?

I have a lot of Demos, How many is Too Many?

Great! We will happily put as many as 10 demos on your One Page Voiceover Site, as part of the package price. If you have even more than that, there’s just a $5 charge per additional track. Not too bad, eh? We do not recommend, however, plastering your website with dozens of demos just because you can. You want to be sure to showcase your best work, so choosing a select few that really promote your voiceover talents is more beneficial than including all of the demos you’ve ever recorded in your life.

I don’t have my demo yet, Can you still build my Website?

Your demo is the most important part of your voiceover marketing materials, and we always recommend having a demo, or be in the process of getting one, well in advance before we build your website. If you are looking to get a One Page Voiceover Site, it is crucial that we have your demo before beginning the design process. Because we focus on creating websites that effectively and accurately represent you as an artist, much of this comes from listening to your demo(s). Our head designer pays close attention to your vocal qualities, and creates a design that complements not only your voice, but also your specific target market. Your website will ultimately showcase you, your voice, and what you have to offer for a specific niche.

If you do not yet have have a demo professionally recorded, we recommend Edge Studio.

How do I send you all my Stuff?

In order to build your website, there will be a number of materials that need to be provided: files containing photographs, text, video and/or sound samples, basically all the content that you would like incorporated into your website. We understand that gathering all your materials can be a daunting task, which is why we have developed a systematic website building guide that will help you consolidate all of your materials in the easiest, least time-consuming way possible to ensure you website contains all the information you’d like to present to the world.

Why can’t I update and edit my own sound clips, and videos?

There are two reasons only ArtistUpgrade can edit these elements of your site: Technology and Integrity.

The Good News:
Every element we use on your website has to be approved by both the client and the designer. You’re coming to us for professional design and we take our work seriously. If we allowed our clients to whimsically upload any and all media elements to their website, the professional integrity of the work could be (and often is) lost. Most images that are posted to your ArtistUpgrade website have been edited in some way by our designers (be it color-correction, resizing, retouching, and more) to create a powerful brand image. All elements work together to create a strong marketing message that results in an original design just for you. If one visual element changes, there is a ripple effect that all the other elements will need to be adjusted as well.

The Other Good News: You CAN edit your text-based information from any computer connected to the internet and also upload and label photos to your photo galleries. Any future edits you need to make to your sound clips and videos are only an email or phone call away! We’ve developed a fast and hassle free system to keeping your site current. Simply email your edits along with any images, sound clips, and videos to updates@artistupgrade.com and your edits will be complete within 24 hours. Not only that, but we also offer rush editing for clients who need updates pronto!!

Why do you need a deposit and is it refundable?

We ask for a deposit for two reasons. One, when you decide to purchase a website we make a commitment to you: you become our priority and your deposit insures our love. Two, there is a lot of work that goes into the preparation of building your personal website. By making a deposit, we know that you are just as committed to your website as we are. Many times, people will want a website only to find out that there is effort involved to make it happen. Your deposit lets us know that you are serious, and ensures that you receive the best customer service and care. Deposits are non-refundable, but never expire.

There seems to be only one template for your ArtistUpgrade Signature Sites. Why is that?

Having a hundred templates is the same as having none. All you’re saying (with that many choices) is that you don’t know what the best choice is. We believe that the goal of your site isn’t to have the most original design; the goal is to have most effective design. So we developed a comprehensive website structure that is equally easily customizable, accessible, and functional.

The foundation of the ArtistUpgrade Signature Site didn’t come out of thin air or out of the idea that it just “looks” great. We’ve done our research, consulted industry professionals and professional artists across America, and implemented all their feedback to create the most stylish, clean, and efficient website design specifically to fit the unique needs of artists. We’ve been a part of the artistic community for over 10 years and understand the elements of a well-constructed website, and the career damaging capabilities of a poor one.

With every website created at ArtistUpgrade, we’re constantly researching, critiquing, analyzing and modifying our designs to meet the needs of the artistic community. It is our job, as well as our goal, to ensure that artists everywhere are getting the most effective website on the market. The AristUpgrade Signature Websites serve that purpose with precision and professionalism and are continually evolving to make perfect something that’s already great. Rather than starting from scratch, which would require a lot of pre-design leg work, the format for the ArtistUpgrade Signature Websites already has a strong foundation in place – so we can spend more time investing in all the fun stuff like colors and fonts without charging an arm and a leg for custom development from the ground up.

Other Web Designers have monthly fees, why don’t you?

At ArtistUpgrade, you pay for what you get, and that’s it. Why do we do this? Well, we’d rather avoid the smoke and mirrors and give you what you want: a website that works and provides you with the options you need to keep your website current, effective, and up to speed while allowing flexibility with your budget. We also believe that edits which take minutes shouldn’t cost you an hour. ArtistUpgrade has developed our Signature Websites to give you the most for your money with options that suit your specific needs, budget, and goals.