Why do you need to refresh your browser and clear your cache?

We get this question A LOT when developing websites for our clients. Especially when there are lots of revisions throughout the process. The reason you need to refresh your browser and/or clear your browser’s cache is because every time you visit a website, the content is being stored on your computer. If you’re not seeing changes that have been made to your site, there’s a pretty good chance that you’re viewing the older stored version of the site – not the site as it actually exists online. When in doubt, if you’re not seeing changes that have been made, the first troubleshoot you should try is to refresh your browser and clear your cache.

For more info on how to clear your cache, check out this easy to understand article by Leo Noteboom: “What’s a browser cache, how do I “clear” it, and why would I want to?

Why can’t I update and edit my own sound clips, and videos?

There are two reasons only ArtistUpgrade can edit these elements of your site: Technology and Integrity.

The Good News:
Every element we use on your website has to be approved by both the client and the designer. You’re coming to us for professional design and we take our work seriously. If we allowed our clients to whimsically upload any and all media elements to their website, the professional integrity of the work could be (and often is) lost. Most images that are posted to your ArtistUpgrade website have been edited in some way by our designers (be it color-correction, resizing, retouching, and more) to create a powerful brand image. All elements work together to create a strong marketing message that results in an original design just for you. If one visual element changes, there is a ripple effect that all the other elements will need to be adjusted as well.

The Other Good News: You CAN edit your text-based information from any computer connected to the internet and also upload and label photos to your photo galleries. Any future edits you need to make to your sound clips and videos are only an email or phone call away! We’ve developed a fast and hassle free system to keeping your site current. Simply email your edits along with any images, sound clips, and videos to updates@artistupgrade.com and your edits will be complete within 24 hours. Not only that, but we also offer rush editing for clients who need updates pronto!!

There seems to be only one template for your ArtistUpgrade Signature Sites. Why is that?

Having a hundred templates is the same as having none. All you’re saying (with that many choices) is that you don’t know what the best choice is. We believe that the goal of your site isn’t to have the most original design; the goal is to have most effective design. So we developed a comprehensive website structure that is equally easily customizable, accessible, and functional.

The foundation of the ArtistUpgrade Signature Site didn’t come out of thin air or out of the idea that it just “looks” great. We’ve done our research, consulted industry professionals and professional artists across America, and implemented all their feedback to create the most stylish, clean, and efficient website design specifically to fit the unique needs of artists. We’ve been a part of the artistic community for over 10 years and understand the elements of a well-constructed website, and the career damaging capabilities of a poor one.

With every website created at ArtistUpgrade, we’re constantly researching, critiquing, analyzing and modifying our designs to meet the needs of the artistic community. It is our job, as well as our goal, to ensure that artists everywhere are getting the most effective website on the market. The AristUpgrade Signature Websites serve that purpose with precision and professionalism and are continually evolving to make perfect something that’s already great. Rather than starting from scratch, which would require a lot of pre-design leg work, the format for the ArtistUpgrade Signature Websites already has a strong foundation in place – so we can spend more time investing in all the fun stuff like colors and fonts without charging an arm and a leg for custom development from the ground up.

I have seen some other actor websites for less, why is yours more expensive?

One word: Personalized. Most actor and artist website developers on the market are more like website factories. They take your pictures, your text, and your resume and pump them into a template (or ten templates of your “choice”), and call it a website. Or, they give you the platform and tell you to design your own site. For many artists, this is an affordable option that allows for more user control. But, unless you are a designer, you will be limited in the customization and personalization that these types of sites are capable of accommodating.

At ArtistUpgrade, we take a more personal approach to website design. We work with you one-on-one to create an original design that complements all your materials and career goals. It’s not just about making a site that looks good, but rather, developing a brand image that will highlight your unique qualities and talents.

If you’re looking for a customized look, you get customized. If you’re looking for personal service, you get personal. We don’t hide behind phone operators and automatic emails. Your website is completely in our hands, which means, your website is complete in your hands. ArtistUpgrade is committed to working with you to develop the most comprehensive, professional, personal, and effective website on the market. We will guide you step by step through the process and continue to offer our support, advice, and personalized service, before, during, and long after your website has been launched.

Can I Edit My Own Photos?

ArtistUpgrade gives you the option to set up your photo gallery through Picasa so you can easily upload and edit all the photos in your gallery. For all other photo edit requests, such as edits to banners, buttons, and design elements need to go through us. But the good news is, making edits to these types of design elements is always easy and affordable.